IT Support & Users
Unlimited remote helpdesk, user onboarding and offboarding, device setup, account management and password resets — from a UK team that knows your environment.
Fully Managed IT + Security
One proactive service covering your users, devices, Microsoft 365, servers, backups, compliance and cyber protection — for one predictable monthly cost. No add-ons. No bill shock. No gaps.
Trusted technology partners we build on
Complete coverage
We wrap your full IT environment into one clear service — scoped, priced and delivered by a single accountable team. No core IT, security or backup treated as a surprise extra.
Unlimited remote helpdesk, user onboarding and offboarding, device setup, account management and password resets — from a UK team that knows your environment.
MFA, Conditional Access, tenant hardening, identity protection, Defender configuration, email security and anti-phishing across your Microsoft 365 tenant.
Managed EDR/XDR endpoint protection, Intune device management, BitLocker encryption and automated patching across Windows, macOS and third-party apps.
RMM monitoring, server and firewall management, network health alerts and application-aware update scheduling for practice software like Iris, Sage and CCH.
Cloud and local backup oversight, immutable copies, backup health alerts, monthly test restores and disaster recovery planning — so you can always recover.
Cyber Essentials support, GDPR control review, monthly security and service reports, and quarterly risk reviews — board-ready evidence, not just ticket counts.
Traditional IT support no longer covers the real risk
Simple pricing
Competitively priced for UK SMEs — no hidden add-ons, no per-tool billing, no surprise invoices. Choose the level that fits your risk profile and budget.
Managed IT & Security Foundation
from £55 /user /month
Best for smaller SMEs with 10–15 users
Complete Managed IT + Security
from £75 /user /month
Best for legal, finance, accountancy & professional services
Complete Managed IT + Managed SOC
from £125 /user /month
Best for regulated firms, financial services & healthcare
Indicative pricing per active user, per calendar month, based on a 12-month term and minimum 10 users. Microsoft licensing is supplied via Techlogic CSP and shown as a transparent line item. Prices exclude VAT and are subject to a scoping assessment. Infrastructure (servers, desktops, backup) is available as separate add-ons.
| Feature | Core | Complete | Complete+ |
|---|---|---|---|
| Microsoft 365 licensing | Business Premium | Business Premium + E5 Security | Business Premium + E5 Security |
| Unlimited remote helpdesk | Yes | Yes | Yes |
| MFA & Conditional Access | Baseline | Advanced · Zero Trust | Advanced · Zero Trust |
| Defender endpoint protection | Defender for Business | + Advanced EDR | + Defender XDR |
| Email security & phishing simulation | Baseline | Advanced + simulations | Advanced + simulations |
| Patch management (OS & apps) | Yes | + Third-party | + Third-party |
| Device management & encryption (Intune + BitLocker) | Yes | Yes | Yes |
| Microsoft 365 backup | Yes | Yes | Yes |
| Vulnerability assessments | — | Yes | Yes |
| Identity threat detection & Shadow IT control | — | Yes | Yes |
| 24/7 SOC monitoring & MDR † | — | Optional | Yes |
| Microsoft Sentinel SIEM & log management | — | — | Yes |
| Insider risk monitoring & audit | — | — | Yes |
| Security reporting | Monthly | Monthly + quarterly reviews | + Board & insurer reporting |
| Cyber Essentials | Support | Readiness + quarterly | Plus readiness |
| vCISO-style strategic guidance | — | — | Yes |
† Our 24/7 SOC (Complete+) is delivered through Microsoft's security platform — Defender XDR and Microsoft Sentinel — together with a specialist 24/7 SOC partner, coordinated by Techlogic. Optional items and final scope are confirmed at quotation.
Connectivity & telephony
As partners of BT and the UK's biggest networks, we also keep you connected — fast, reliable broadband and leased lines, plus a feature-rich hosted phone system with big-business features at small-business prices.
Hosted phone system
from £15 /extension /month
Free desk phone, PC & mobile apps, and unlimited UK landline & mobile minutes.
See phone featuresAbout Techlogic
Techlogic IT Services is a London-based managed service provider that has spent over a decade keeping businesses secure, connected and productive. We combine enterprise-grade technology with genuinely personal service — so you get the capability of a large IT department with the responsiveness of a team that knows you by name.
We specialise in the legal, finance, hospitality and education sectors, where reliability, compliance and data security really matter. From a single office to multi-site operations, we tailor our support to the way your organisation actually works.
Why Techlogic
We've spent over a decade looking after businesses like yours. You get real people who know your setup, answer the phone, and take ownership.
"Techlogic feel like part of our own team. Issues get fixed fast and they're always a step ahead on security and updates."
Reporting you can act on
Every client receives clear, board-ready monthly reports — no jargon, just what's healthy, what needs attention and what we're doing about it, across security, vulnerabilities, patching and devices.
Techlogic for Education
A big part of what we do is helping primary schools, secondary schools and multi-academy trusts run safe, fast and affordable IT — with safeguarding, web filtering, GDPR and Cyber Essentials built in.
"Techlogic helped us move to a customised, cost-effective firewall solution. Our IT just works now!"
Our team
Friendly, certified engineers who take real ownership of your technology. When you call Techlogic, you reach people who know your setup — here's the leadership team, and there are more of us behind them.
Service Delivery Director
Head of IT Operations
Cloud Infrastructure & Security Manager
IT Support Manager
Certified & trusted
Cyber attacks are now a question of when, not if. Techlogic is Cyber Essentials certified — the UK government-backed scheme that protects against the most common online threats — and we help our clients achieve certification too.
Cyber Essentials
Whether you're certifying for the first time, renewing, or fixing a failed assessment, we get you ready — and keep you there. It's the UK government-backed baseline that many tenders and cyber-insurance policies now require.
AI-Powered Security · New
Attackers now use AI for near-perfect phishing and convincing deepfakes. We fight AI with AI — Microsoft Defender XDR and Security Copilot detect and shut down threats in seconds — and we help you adopt Microsoft Copilot safely, without leaking your data.
Start with a free Microsoft 365 Security Assessment. We review your setup, prioritise your risks and give you a clear fixed proposal — one managed service, one monthly price, no confusing add-ons.
Get in touch
Tell us a little about your business and we'll get back to you quickly. Prefer to talk? Give us a call — we'd love to help.